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Video Playback Troubleshooting
In case you are experiencing trouble with video playback, please try the following:
- Check your network connectivity; if it's unstable or slow, you may manually change the bitrate of the video to a lower setting.
- If you do not have a network connection, please try watching the video later.
- Otherwise, try reloading the webpage the video player is on to check if this resolves the issue.
- If the problem still persists, please send an error report using the form on the following link.
Server Connection (Flot)
- Initialization in progress
- Checking initial response times
Quality of Service (QoS)
- Chunk download speed is normal
Media
Media ID: recorded.134635943
- Stream type:
- Stream URL:
- Video codec:
- Audio codec:
- Video resolution:
Player
- Player version: 3.2.4
- Player size: 480x270
- Playback version: 1.6.2 (Hls.js)